What to Expect
The WindowFix Experience
Installing or repairing windows may not be an everyday event for you, but it’s what we do every day, with expertise, precision and a commitment to excellence.
What to Expect
A Pleasant, Seamless Experience
We respect our customers and their homes. Here is how we work with you from first call to final walkthrough.
Pricing Transparency
Our pricing reflects comprehensive service, operational infrastructure and expertise: a 15,000 sq. ft. warehouse for complex projects, a fleet and dedicated customer success team, and nearly 40 years and more than a million windows of experience.
Free Estimates
Detailed, complimentary estimates outline the exact scope of work. Quotes and contracts include clear terms designed to protect both parties; review them carefully to make an informed decision.
Custom Solutions
Permanent, guaranteed fixes may take more than one visit to assess and engineer, especially for older windows with obsolete parts or performance issues in newer windows and doors.
Clear Communication & Lead Times
We keep you updated on material lead times. Delivery schedules can sometimes be beyond our control, but our team is always available for updates.
Convenient Appointment Windows
Appointments are scheduled within a 4 to 5 hour window to allow personal attention and unforeseen delays. Need an update? We’re a call away.
Seamless Work Acceptance
When you’re ready, we need your signed quote and contract and the initial payment in the quote. Financing is available, and we coordinate every detail from there.
Peace of Mind
Your Peace of Mind Is Our Priority
- We maintain comprehensive insurance coverage with an A+ carrier.
- Our skilled technicians receive full compensation packages, career development opportunities, and ongoing training to stay ahead of industry advancements.
- We leverage cutting-edge technology to ensure efficient and precise service.
- Older windows: Sourcing parts for aging windows can take additional time, especially if the manufacturer is unknown or overseas. When parts are unavailable, we’ll recommend high-quality replacement options.
- Schuco and overseas products: Servicing windows made by overseas manufacturers like Schuco can be complex. Schuco USA’s certified fabricators ensure consistent parts availability, but non-U.S.-made components often lack traceability. Knowing your window’s origin can streamline the process, and we’ll always guide you with honesty and diligence.
