Terms & Conditions

Website Information

Information on this website is provided for general information about our windows, doors, glass, screens, storefronts and related services. Product features, options, colors and specifications come from the manufacturers we work with and may change without notice. The right products and approach for your property are confirmed during your estimate.

Estimates, Pricing and Promotions

Prices, savings, promotions and promo codes shown on this website are subject to change and may have eligibility requirements, expiration dates and other conditions. Unless stated otherwise, promotions cannot be combined. Nothing on this website is a binding offer or quote. Your price, scope of work, schedule and warranty terms are set out only in a written estimate or contract signed by you and WindowFix, and that document controls if it differs from anything on this website.

Financing

Financing options described on this website are offered by third-party lending partners, including Acorn Finance. WindowFix is not a lender and does not make credit decisions. All financing is subject to credit approval, and rates, terms and availability are set by the lender. Any application you submit is governed by the lender’s own terms and privacy policy.

Product Brands and Trademarks

Brand names, logos and trademarks of the manufacturers we work with, including Marvin, Andersen, Parrett, Crystal, Optimum and others, belong to their respective owners. They appear on this website to identify the products we sell, install or service. Their appearance does not mean that a manufacturer endorses WindowFix, except where we describe a specific certification. WINDOWFIX IS NOT AFFILIATED WITH RENEWAL BY ANDERSEN.

Project Photos, Reviews and Testimonials

Project photos and descriptions illustrate our work and the products we offer. Actual colors, finishes and results vary with each property, product and installation. Reviews and testimonials reflect the experiences of individual customers and do not guarantee the same results for every project.

Website Forms and File Uploads

By submitting a form on this website, you confirm that:

• The information you provide is accurate to the best of your knowledge
• You are authorized to provide the contact information and property details you submit
• WindowFix may use the information to respond to your request, schedule an estimate and prepare a quote
• Any photos or documents you upload are yours to share and may be used to evaluate your project

Please do not upload or submit Social Security numbers, bank or card details, passwords or other highly sensitive information through a website form. Submitting a form does not create a contract or guarantee an appointment time.

Communications Consent

When you give us your email address or phone number and ask us to contact you, you authorize WindowFix to respond using the contact information you provide, subject to applicable law and the choices you make on the form. You can unsubscribe from marketing emails at any time using the link in the email.

Text Messaging

If you opt in to receive text messages from WindowFix, message frequency varies and message and data rates may apply. Consent to receive text messages is not a condition of purchase. Reply STOP to opt out or HELP for help at any time. Please review our SMS Terms and Privacy Policy for more information.

Online Payments

The Pay Online link on this website takes you to a secure bill payment portal operated by a third-party payment provider. Payments made there are subject to that provider’s terms and privacy policy. WindowFix does not collect or store card details on this website.

Franchise Information

Information about WindowFix franchise opportunities on this website is for general information only and is not an offer to sell a franchise. An offer to sell a franchise can be made only through a Franchise Disclosure Document and in compliance with applicable federal and state franchise laws. Some states require a franchise to be registered before it can be offered or sold in that state.

Cookies and Analytics

This website uses cookies, analytics, advertising measurement, consent management and similar technologies. Optional cookies are used only if you allow them. To learn more and to review or change your choices, please see our Privacy Policy or select the cookie icon in the bottom-left corner of any page.

Third-Party Services and Links

This website uses or links to services provided by other companies, including:

• Google Analytics, Google Ads and Google reCAPTCHA
• Google Maps and YouTube
• Google Translate (only when you choose a language)
• Meta, Crazy Egg and Constant Contact
• Our financing, online bill payment and text messaging providers
• Social media websites and other external websites

WindowFix does not control these services and is not responsible for their availability, content, security, privacy practices or terms.

Website Translation

This website is written in English and can be translated automatically using Google Translate. Translations may contain errors, including in product names, technical terms, pricing and financing details. The English version is the official version and controls if there is any difference.

Intellectual Property

Unless stated otherwise, the content of this website, including text, graphics, logos, photographs, videos, layouts and designs, is owned by or licensed to WindowFix and is protected by applicable intellectual property laws. You may view and print website materials for your personal, noncommercial use. You may not copy, republish, distribute, modify, sell or otherwise use substantial portions of this website without our written permission, except as permitted by law.

Permitted Use

You agree to use this website only for lawful purposes. You may not:

• Attempt to gain unauthorized access to the website or related systems
• Interfere with the security or operation of the website
• Introduce malware or other harmful code
• Collect information from the website through unauthorized automated means
• Impersonate another person or submit false or misleading information
• Use the website in violation of any applicable law

Website Availability

We do not guarantee that this website will always be available or free of errors. We may change, suspend or discontinue any part of the website at any time.

Disclaimer of Warranties

To the extent permitted by law, this website and its content are provided “as is” and “as available.” WindowFix makes no warranty that website information is complete, current, error-free or suitable for every purpose. Warranties for products and installation work are provided only in your written contract and the manufacturer’s warranty documents.

Limitation of Liability

To the extent permitted by law, WindowFix will not be liable for damages resulting solely from your use of, inability to use or reliance on this website or third-party services linked from it. Nothing in these Terms is intended to exclude liability that cannot lawfully be excluded.

Governing Law

These Terms & Conditions are governed by the laws of the State of New York, without regard to its conflict-of-law principles.

Changes to These Terms

We may update these Terms & Conditions from time to time. Changes take effect when they are posted on this page, and the “Last updated” date above shows when they were last revised.

Contact Us

Questions about these Terms & Conditions may be directed to:

WindowFix Inc.
335-347 38th Street
Brooklyn, NY 11232
Phone: 800.337.1620
Email: [email protected]