The installation team, part of the WindowFix experience.

Meet the WindowFix Team

Your Trusted Window & Door Experts in NYC

At WindowFix, our success starts with the people behind the work. For nearly 40 years, our dedicated team of window and door specialists has proudly served homeowners, property managers, and architects across New York City and the Tri-State area. From expert installers and skilled technicians to knowledgeable project managers and support staff, every team member plays a role in delivering the quality craftsmanship and honest service we’re known for.

Our Team

Get to Know the Friendly Faces Behind WindowFix

When you choose WindowFix, you’re not just getting top-quality window and door solutions, you’re partnering with a team you can trust. From your first phone call to the final installation, our experienced staff is here to guide you with professionalism, honesty, and a personal touch. Whether you’re speaking with a project manager, technician, or support specialist, you’ll be working with someone who truly cares about the details and your satisfaction. We take pride in the people behind our name, because who you work with matters just as much as the work itself.

Customer Success

Our Customer Success Team is your go-to partner for a smooth, positive experience from day one. We’re here to build strong relationships, answer questions, and ensure your needs are met every step of the way. From your first interaction to ongoing support, we work to manage expectations, quickly resolve any issues, and gather feedback to keep improving the service you receive.

WindowFix Customer Service Team member

Jose Martinez

Customer Success

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Marco Nunez

Customer Success

WindowFix Customer Service Team member

Anthony Schiano

Customer Success

Operational Success

Our Operational Success Team is committed to delivering exceptional client experiences through innovative solutions. Led by our Director of Operational Success, we streamline operations, eliminate bottlenecks, and drive continuous improvement across all projects. Guided by our core values: Client-Centricity, Innovation, Teamwork, and Excellence, we ensure every process is efficient, every challenge is met, and every client achieves success.

Louie Rinaldi

Operational Success, Director

Logistics

Our Logistics Team ensures every project has the right materials and equipment, exactly when and where they’re needed. They handle sourcing from trusted suppliers, maintaining optimal inventory levels, and organizing storage for maximum efficiency. Working closely with our directors, they coordinate deliveries and schedule installations to keep projects running smoothly from start to finish.

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Pedro Enciso

Logistics

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Vincenzo DiMuccio

Logistics

A WindowFix Field Service Team member.

Juan Garcia

Logistics

Solutions

Our Solutions Team brings together experts in sales, estimating, project management, and technical support to deliver complete, tailored solutions for our clients. We handle everything from creating accurate estimates and proposals to managing project timelines and budgets. Working closely with our field service teams, we ensure every project runs smoothly while providing the technical support and troubleshooting needed for success.

A WindowFix Field Service Team member.

Bolivar Fajardo

Solutions

Field Services

Our Field Service Team is on the front lines, delivering expert repairs, installations, and maintenance services right at your location. From thorough site assessments and inspections to completing work with precision and care, they follow strict safety protocols and industry standards. Throughout each project, they keep communication clear and timely, ensuring you’re always updated on progress and results.

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William Davila

Field Services, Lead

A WindowFix Field Service Team member.

Jose Gabin

Field Services, Lead

A WindowFix Field Service Team member.

Joaquin Morales

Field Services, Lead

A WindowFix Field Service Team member.

Gian Luca Valerio

Field Services, Lead

a man standing in front of a window fix van

Ramon Aybar

Field Services

A WindowFix Field Service Team member.

Dennis Cortez

Field Services

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Victor Dejesus

Field Services

A WindowFix Field Service Team member.

Arnold Dejesus

Field Services

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Rafeal Cinton

Field Services

A WindowFix Field Service Team member.

Akeem Galy

Field Services

Are You Ready to Increase the Value of Your Property?

Our Customer Guarantee

We are committed to providing our clients with the highest-quality doors and materials available. At WindowFix, we firmly believe in delivering doors at a price you can afford. Contact our team to learn more about our company and the benefits of doing business with our team when you want quality doors in your home or business!

View our Service Guarantee.
View What To Expect.

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